Virtual Vet Nurse Chatbot Terms & Conditions.
The information contained on the Virtual Vet Nurse website, and within the Virtual Vet Nurse chat bots, Digital Human and associated platforms, including on subscribing or any other vet’s, or other, website or any other platform, is intended for information and reference purposes only. Whilst we take every care to ensure that all the related information is accurate and complete, it should not be relied upon as a replacement for seeking advice from a qualified veterinary surgeon. Vet Chat Limited/ Vet Chat International Limited and their associated entities do not accept liability whatsoever of any kind for the information contained in this website, within their “chats”, associated platforms, here or on any subscribing Vet’s or Partner’s or other website, or for any assumed pet care, diagnosis or treatment made from the information given.
Our Virtual Vet Nurses© have been developed by the team at Ambit-AI and Vet Chat Ltd. They own the copyright over all the information, links and conversations had with you. (In terms of any linked material or websites, third party copyright rights apply).
When you use our services, browse our website, chat with any of our associated platforms, on any website, you agree that you’ve accessed this information via the Virtual Vet Nurse website, or a subscribing vet’s or partner’s, or other website. You also agree that nothing contained within conversations on any of our related platforms, replaces the advice, information, or instructions that you have received, or would have otherwise received, from your own veterinarian or any attending veterinarian.
To the best of our knowledge, the information, and links shared within these platforms are considered “best practice” within the veterinary profession. But it’s important to recognise that you chat and engage with any of our platforms at your own risk.
Vet Chat Limited/ Vet Chat International Limited and their associated entities take no liability for any action or inaction taken because of the use of these platforms or websites and the information provided. You should always contact your veterinarian, or emergency veterinarian if in doubt about the health and wellbeing of your pet, or stock.
If you are ever in doubt, worried about your pet – or you think you may have an urgent or potentially urgent situation – you need to immediately seek help from a human. You should contact your vet or their after-hours service, or another qualified veterinarian.
2024 Vet Chat Limited
Virtual Vet Nurse Chatbot Privacy Policy.
At Vet Chat Limited we are committed to protecting your privacy. This privacy policy sets out how we collect, hold and use your personal information.
Please review this policy regularly as it may be updated from time to time.
This policy was last updated April 2022.
We may collect information form you in order to complete any request you may make through the chatbot on this website to the clinic/owner of the website. This information may include your location and IP address, contact details, your pet/stock details, and any enquiry you make. This information is passed onto your clinic team where their normal privacy policies will apply. Vet Chat Limited does not store or hold any personal information but retains copies of conversations for quality control and ChatBot training propose. No personal information is shared with any third party other than the clinic/business owner of this website.
By using our ChatBot services and not providing us with a written objection, you agree to our using Personal Information in accordance with our privacy policy.
We understand that you may like to know what Personal Information we hold about you or the type of such information we hold. We are happy to assist you with your request and provide you with records of your conversations but before we do, we may require that you prove your identity to us.
We (or our supplier, as the case may be) own all intellectual property rights in the chatbot provided on this Website including all information, services and functions in connection with the chatbot (“Chatbot”), other than any personal information which you may provide during an interaction using the Chatbot.
You must use the Chatbot for lawful personal or internal business purposes only and must not copy, reproduce, reverse engineer, decompile, disassemble, resell, distribute or modify the Chatbot.
2024 Vet Chat Limited
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