Your Questions Answered

Explore our FAQs to find quick answers about ClinicWise and enhance your veterinary practice.

Is client data shared with third parties?

No, Clinicwise does not share your data or your clients' data with third parties without explicit consent. All information is securely stored and used solely to enhance your clinic's operations.

Does the AI assistant provide medical advice for pets?

No, Clinicwise does not provide medical advice. If a client has concerns about their pet's health, the AI assistant will direct them to contact your clinic directly or call the appropriate after-hours or emergency service. This ensures clients receive accurate advice and care from qualified veterinary professionals.

Why choose ClinicWise

ClinicWise was founded by veterinarians with years of industry experience who understand the challenges of running a busy clinic. We are committed to delivering best in class technology that is practical, easy to use and truly supports your team.

Do I need to use all the ClinicWise tools?

No, you can choose the tools that suit your clinic best. Some clinics start with online bookings or digital forms, while others consolidate multiple tools with ClinicWise to simplify their workflow. Our platform is flexible to fit your needs.

How does ClinicWise help with client communication?

Our AI digital assistant is designed to handle routine queries, promote your services and drive more bookings around the clock. ClinicWise helps reduce phone calls and take the pressure off busy teams, allowing your staff to focus on delivering great in-person care.

How easy is ClinicWise to set up?

We understand it can be hard finding time to set up new tools. Thankfully, ClinicWise is easy to set up and customise, and our team will guide you every step of the way to ensure you get the most out of our software.

Is the AI assistant customizable for my clinic?

Absolutely. The AI chatbot can be tailored to reflect your clinic�s branding and respond to specific client needs, including common queries about services, pricing, and appointment availability.

Is Clinicwise easy to integrate into my existing system?

Yes, ClinicWise can integrate with various other practice management software and systems to streamline your clinic’s workflow. We aim to simplify your clinic’s operations by making everything work together seamlessly.

How do online bookings work with Clinicwise?

Clients can book appointments through your clinic�s website or via the chatbot. The system checks availability in real time and confirms bookings automatically, reducing the need for manual scheduling.

What kind of questions can the AI chatbot answer?

The chatbot can handle a wide range of queries, such as appointment scheduling, service pricing, clinic hours, and common pet health questions. It can also escalate complex queries to your staff when needed.

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